Online Refresher Course

Supporting your learning

This online course is designed to reflect what you learned as a first responder in your managing threatening situations workshop. We hope this resource consolidates and supports your learning. Most of the lessons are in short video format and there are some quiz sections to test yourself. Please enjoy this in your own time & at your own pace and use the discussion section at any time.
Start Refreshing!

Course curriculum

  • 01
    Online refresher course
    Show Content
    • Welcome to the online refresher
  • 02
    Assault
    Show Content
    • Introduction to Assault
    • Intent
    • Action to apply force
    • Only to a person
    • Directly or indirectly
    • Threat, act or gesture
    • Present ability
    • Summary of assault
    • Assault knowledge confirmation quiz
  • 03
    Self Defence
    Show Content
    • Introduction to self defence
    • Self defence
    • Self defence knowledge confirmation quiz
  • 04
    Assault Cycle
    Show Content
    • Assault cycle introduction
    • Baselines
    • Triggers
    • Escalation
    • De-escalation
    • Crisis stage
  • 05
    Communication
    Show Content
    • Communication introduction
  • Trainer

    Trainer Bio:

    Hi team! Q here...Let's make this part short & sweet as I really don't like talking too much about me. I started martial arts when I was 5 years old, this was due to my father being in the NZ Army and every time we were transferred to a new base there was a martial art club to keep me and my 3 other brothers busy. I left school too soon, as it was not a good fit and went to work as an apprentice Coach builder. My childhood dream was always to be a Police Officer so I went back to night school and worked hard to get the required qualifications to join. The universe was listening as I passed the Police entry test and loved every minute of the following 9 years, gaining experience in VIP witness & protection squad, team policing and drug squad monitoring etc. As I had martial arts experience I found myself taking on Defensive Tactics Training roles and contributing to Police staff safety. I fell in love (not only with my wife) with the idea of keeping as many good people safe as I could. There has been no looking back since 1999 when Contact Training Systems Ltd was created and I have been fortunate enough to travel to incredible places around the world. It is humbling when I look at the opportunities I have been given in researching, developing and delivering fit for purpose training programs to the widest variety of people I could have ever imagined. So how do I share our knowledge with a wider group of like minded people, well the 'IT" world has finally caught up to us. It is time to embrace it so I can share our PASSION with you, there's plenty of us out there who want to feel more peace of mind! My PURPOSE is to share concepts with you that are trusted, realistic and used successfully everyday by leading security agencies. So my PLEDGE to you is to give you everything I have, NO SECRETS, whether it is based on our research, knowledge, experience or just that kick of confidence you needed to get the momentum started in creating a safer security industry. 'Keeping Good People safe' has been moto from day one, it is time for us to make a real difference.

    Quinton Swanson

    Head Trainer

    Quinton Swanson